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Policies

Cancellation policy

  • Cancellations before 4 pm on the date of arrival will not be charged. Cancellations after 4 pm on the arrival day and no-show will be charged with 100% of the first night.

Guarantee policy

  • Credit Card Guarantee

Children policy / Extrabed

  • Children under 6 years stay free of charge in the parents room
  • Children between 6 and 12 years stay for CHF 40 per night with an extrabed in the parents room
  • Extrabed for adults costs CHF 80 per night
  • Extrabeds are allowed for the following room types: Double Deluxe Room, Suite, Junior Suite, Two Bedroom Suite, St. Gotthard Suite

Pets

  • Only if small domestic animals are allowed, with 30 CHF charge, and must be kept under supervision. Any damage caused will be charged to the owner.
  • Only applies when sharing a room with owners.